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J Am Med Inform Assoc. 2006;13:581-592. DOI 10.1197/jamia.M2142.
© 2006 American Medical Informatics Association


Application of information technology

Design and Implementation of an Application and Associated Services to Support Interdisciplinary Medication Reconciliation Efforts at an Integrated Healthcare Delivery Network

Eric G. Poon, MD, MPHa,b,d,*, Barry Blumenfeld, MD, MScb,d, Claus Hamann, MD, MScb,c,d, Alexander Turchin, MD, MSca,b,d, Erin Graydon-Bakera, Patricia C. McCarthy, PA-C, MHAc, John Poikonen, PharmDb, Perry Mar, PhDb, Jeffrey L. Schnipper, MD, MPHa,b,d, Robert K. Hallisey, PharmDc, Sandra Smithb,c, Christine McCormacka, Marilyn Paterno, BSb, Christopher M. Coley, MDc,d, Andrew Karson, MD, MPHc,d, Henry C. Chueh, MDc,d, Cheryl Van Puttenb, Sally G. Millar, RNc, Margaret Clapp, PharmDc, Ishir Bhan, MDc,d, Gregg S. Meyer, MDd, Tejal K. Gandhi, MD, MPHa,d and Carol A. Broverman, PhDb

a Brigham and Women’s Hospital, Boston, MA
b Partners Information Systems, Wellesley, MA
c Massachusetts General Hospital, Boston, MA
d Harvard Medical School, Boston, MA

* Correspondence and reprints: Eric G. Poon, MD, MPH, Clinical Informatics Research and Development, Suite 201, 93 Worcester St., Wellesley, MA 02481. (Email: epoon{at}partners.org).

Received for publication: 05/10/06; accepted for publication: 08/11/06.

Confusion about patients’ medication regimens during the hospital admission and discharge process accounts for many preventable and serious medication errors. Many organizations have begun to redesign their clinical processes to address this patient safety concern. Partners HealthCare, an integrated delivery network in Boston, Massachusetts, has answered this interdisciplinary challenge by leveraging its multiple outpatient electronic medical records (EMR) and inpatient computerized provider order entry (CPOE) systems to facilitate the process of medication reconciliation. This manuscript describes the design of a novel application and the associated services that aggregate medication data from EMR and CPOE systems so that clinicians can efficiently generate an accurate pre-admission medication list. Information collected with the use of this application subsequently supports the writing of admission and discharge orders by physicians, performance of admission assessment by nurses, and reconciliation of inpatient orders by pharmacists. Results from early pilot testing suggest that this new medication reconciliation process is well accepted by clinicians and has significant potential to prevent medication errors during transitions of care.




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