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Journal of the American Medical Informatics Association 7:569-585 (2000)
© 2000 American Medical Informatics Association


Research Paper

Impact of a Computer-based Patient Record System on Data Collection, Knowledge Organization, and Reasoning

Vimla L. Patel, PHD, DSC, Andre W. Kushniruk, PHD, Seungmi Yang, MA and Jean-Francois Yale, MD

Affiliation of the authors: McGill University, Montreal, Quebec, Canada.

Correspondence and reprints: Vimla L. Patel, PhD, DSc, Centre for Medical Education, McGill University, 1110 Pine Avenue West, Montreal, QC, Canada H3A 1A3; e-mail: <patel{at}hebbg.psych.mcgill.ca>.

Objective: To assess the effects of a computer-based patient record system on human cognition. Computer-based patient record systems can be considered "cognitive artifacts," which shape the way in which health care workers obtain, organize, and reason with knowledge.

Design: Study 1 compared physicians' organization of clinical information in paper-based and computer-based patient records in a diabetes clinic. Study 2 extended the first study to include analysis of doctor–patient–computer interactions, which were recorded on video in their entirety. In Study 3, physicians' interactions with computer-based records were followed through interviews and automatic logging of cases entered in the computer-based patient record.

Results: Results indicate that exposure to the computer-based patient record was associated with changes in physicians' information gathering and reasoning strategies. Differences were found in the content and organization of information, with paper records having a narrative structure, while the computer-based records were organized into discrete items of information. The differences in knowledge organization had an effect on data gathering strategies, where the nature of doctor-patient dialogue was influenced by the structure of the computer-based patient record system.

Conclusion: Technology has a profound influence in shaping cognitive behavior, and the potential effects of cognition on technology design needs to be explored.




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