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First published October 5, 2003 as JAMIA PrePrint; doi:10.1197/jamia.M1349
Journal of the American Medical Informatics Association 2004;11(1):11-18
© 2004 American Medical Informatics Association

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Submitted on February 28, 2003
Accepted on September 17, 2003

Development of a Web-Based Event Reporting System in an Academic Environment

Hagop S. Mekhjian MD1*, Thomas D. Bentley RN, MS1, Asif Ahmad MS, MBA1, and Gail Marsh MHA1

Affiliation of the authors: 1 The Ohio State University Medical Center, Columbus, OH

* To whom correspondence should be addressed.

In pursuit of a strategy for patient safety and error reduction, The Ohio State University Health System developed and implemented a standardized voluntary event reporting system. The web-based application is user friendly as well as context sensitive, and encompasses a broad range of errors, events, and near misses. A full organizational transformation was required to effectively implement the system, which involved process reengineering for event entry and for post-entry automated workflows. This system serves as the foundation for efficient and consistent reporting processes, which are essential for encouraging a culture of commitment to patient safety.




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