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First published August 6, 2004 as JAMIA PrePrint; doi:10.1197/jamia.M1556
Journal of the American Medical Informatics Association 2004;11(6):482-491
© 2004 American Medical Informatics Association


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Submitted on February 9, 2004
Accepted on July 14, 2004

Characteristics and Consequences of Drug-Allergy Alert Overrides in a Computerized Physician Order Entry System

Tyken C. Hsieh1, Gilad J. Kuperman MD, PhD2, Tonushree Jaggi3, Patricia Hojnowski-Diaz RN, MS, MBA1, Julie Fiskio1, Deborah H. Williams MHA1, David W. Bates MD, MSc1, and Tejal K. Gandhi MD, MPH1*

Affiliation of the authors: 1 Division of General Internal Medicine, Brigham and Women's Hospital, Boston, MA; 2 Department of Clinical Practice Evaluation, New York-Presbyterian Hospital, New York, NY; 3 The Advisory Board Company, Washington, D.C.

* To whom correspondence should be addressed.

Objective To study characteristics of drug-allergy alert overrides, assess how often they lead to preventable adverse drug events (ADEs), and suggest methods for improving the allergy-alerting system.

Design Chart review was performed on a stratified random subset of all allergy alerts occurring during a 3-month period (August-October 2002) at a large academic hospital.

Measurements Drug/allergy combinations that triggered alerts; frequency of specific override reasons; characteristics of ADEs; completeness of allergy documentation.

Results 6,182 (80%) of 7,761 total alerts were overridden in 1,150 patients. In this sample, only 10% of alerts were triggered by an exact match between the drug ordered and allergy listed. Physicians' most common reasons for overriding alerts were "Aware / Will monitor" (55%), "Patient does not have this allergy / Tolerates" (33%), and "Patient taking already" (10%). In a stratified random subset of 320 patients (28% of 1,150) on chart review, 19 (6%) experienced ADEs attributed to the overridden drug; of these, 9 (47%) were serious. None of the ADEs was considered preventable because the overrides were deemed clinically justifiable. The degree of completeness of patients' allergy lists was highly variable and generally low in both paper charts and the CPOE system.

Conclusion Overrides of drug-allergy alerts were common and about 1 in 20 resulted in ADEs, but all of the overrides resulting in ADEs appeared clinically justifiable. The high rate of alert overrides was attributable to frequent non-exact-match alerts and infrequent updating of allergy lists. Based on these findings, we have made specific recommendations for increasing the specificity of alerting and thereby improving the clinical utility of the drug-allergy alerting system.




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